Please stay alert to common fraud tactics.
🔐 Anti-Fraud Notice｜Protecting Your Transaction Security
Dear Valued Customer,
To safeguard your account security and transaction rights, Baby Secret (https://www.muguo-organic.com
) (hereinafter referred to as “this Website”) kindly reminds you to review the following anti-fraud guidelines:
We will never proactively contact you to request ATM operations or ask for your bank account information.
▶ This Website will never contact you claiming order errors, duplicate charges, or membership upgrades to request that you:
◆ Perform ATM operations to cancel installments
◆ Provide debit card numbers or credit card information
◆ Transfer funds to a designated account
Customer service contact is available only through the official channels announced on our website.
▶ If you receive a call claiming to be from our customer service team, please first verify that the caller ID matches one of the following official contact numbers:
◆ Official Customer Service Hotline: (02) 2686-5817 or (02) 2228-9168
▶ Do not click on unknown links or respond to suspicious messages, and never provide personal information.
Please ensure that any communication comes from the following officially verified channels:
◆ Official LINE Account: @muguo
◆ Official Social Media Accounts: Facebook / Instagram
▶ Fraudsters often claim “installment payments were set incorrectly” or “credit card charges were made in error” to lure victims into operating ATMs or clicking phishing links.
▶ Some fraudulent messages may display names or URLs similar to this Website.
Please always verify that the website address begins with https:// and displays a security lock icon 🔒 to ensure a secure connection.
If you encounter any suspicious situation, please immediately:
▶ Refuse to follow any instructions from unknown callers, and keep records of the conversation and any text messages.
▶ Call the 165 Anti-Fraud Hotline
(Dial 165 from either a mobile phone or landline to speak directly with a specialist who can help determine whether the situation involves fraud.)
▶ Visit the National Police Agency’s 165 Anti-Fraud Website
https://165.npa.gov.tw/#/
▶ Contact our customer service team to verify the information:
✅ Friendly Reminder:
All transaction records and customer service notifications from this Website are communicated only through the official website or via the email address or mobile number you provided when placing an order.
✅ If you have any doubts, please feel free to contact us for confirmation. Thank you for your cooperation and trust.
📞 Customer Service Hotline: (02) 2686-5817
📩 Customer Service Email: muguo@muguo-organic.com
💬 Official LINE Account: Search @muguo
